Shipping

Colourfood Professional products are shipped with our logistics partner UPS. You will receive a tracking number for each order with which you can track the status of your parcel.

Standard shipping takes 6 to 8 business days. The shipment fee per country can be seen in the table below. The shipment fees depend on the country of delivery. Free or reduced shipping applies for orders over 60.00 euros plus VAT.

  Shipping fee* (orders <60,00€ plus VAT.) Shipping fee* (orders <60,00€ plus VAT.)
Netherlands, Belgium, Germany, Luxembourg 6,80€ 0,00€
France, Austria, Denmark, Italy, Czech Republic, Poland 12,50€ 5,70€
Spain, Finland, Portugal, Sweden, Bulgaria, Estonia, Greece, Hungary, Lithuania, Latvia, Rumania, Slovenia, Slovakia, Ireland 17,50€ 10,70€
United Kingdom

Please contact our distribution partner 1-2 Taste for orders with shipping to the UK:

www.12taste.com

Switzerland

Please contact us for orders with shipping to Switzerland via our contact form. We cannot accept orders for Switzerland via the online shop:

Contact Form

*all shipping costs displayed in the table above exclude VAT.

We will ship your order after verification of your VAT ID. You will receive your order exempt VAT when you order from outside the Netherlands but within the EU (incl. Switzerland).



Return

You may revoke your contractual declaration within a period of 14 days without stating reasons by means of a clear declaration in text form (e.g. letter, fax, e-mail). When exercising the statutory right of revocation (see revocation instructions), you shall bear the regular costs of returning the goods to BETTEC B.V..

You will find all information on revocation in our General Terms and Conditions.

The right of withdrawal does not apply to unsealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. The right of withdrawal also does not apply to goods in sealed packaging if the seal or film has been opened or removed after delivery.

We would like to point out once that we must destroy the goods for all returns for reasons of hygiene protection.